Privacy Policy for ACP Roofing

Effective Date: 17/12/24

At ACP Roofing, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for services.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, phone number, email address, and postal address.

Service Details: Information related to roofing inquiries, repairs, or installations.

Website Usage Data: Information collected via cookies, including IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries and provide quotes for our services.

To schedule and carry out roofing services (repairs, installations, inspections, etc.).

To improve our website and user experience.

To send updates, promotions, or service information (only if consent is given).

To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

Service Partners: With trusted contractors or suppliers if required for project completion.

Legal Requirements: If required to comply with laws, regulations, or legal processes.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes secure servers, encrypted communications, and restricted access to sensitive data.

5. Cookies and Website Tracking

Our website uses cookies to enhance user experience and monitor website activity. Cookies are small files stored on your device that help us analyze website traffic and tailor content. You can control or disable cookies through your browser settings.

6. Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of your personal data (where applicable).

Object to the processing of your data for marketing purposes.

Withdraw consent at any time.

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us here.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Please review this page periodically for updates.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not provide your personal information or use our services.

This Privacy Policy is compliant with data protection laws, including the GDPR and other applicable regulations.